Keeping Cockington Green Gardens Coronavirus-COVID 19 Safe

Cockington Green Gardens is committed to supporting governments and health authorities in restricting the spread of Coronavirus-COVID 19. This commitment extends to ensuring the health, safety and well being of all visitors and our staff.

New government directives and regulations informed by expert medical advice are designed to restrict the spread of Coronavirus-COVID 19. The following information is provided to inform of steps taken and procedures implemented by Cockington Green Gardens to deliver an attraction that is COVID safe.

Our commitment to provide a COVID safe environment needs the cooperation of all visitors and staff and we thank everyone in advance for their support.

General:
  • You should not visit if you or anyone in your household have any symptoms of COVID 19 (such as
    fever or new and/or regular coughs) for which we strongly encourage testing for if not already done
  • If you feel unwell during your visit, immediately locate and inform a staff member who will arrange for you to receive support and/or advice from the Cockington Green Gardens COVID19 Contact Officer
  • All visitors and staff are encouraged to download the Check-in CBR App which is mandatory to be signed into prior to entering the attraction
  • Vaccination is not a pre-requisite for visiting Cockington Green Gardens in line with ACT Government non-mandatory vaccination policy.
  • Wearing masks in the ACT is currently not mandated, unless in high-risk settings such as hospitals, aged-care facilities and public transport.   Some settings require that staff need to wear face masks.
Cleaning:
  • Daily, weekly and monthly cleaning schedules have been implemented and are subject to ongoing review to meet our Quality Tourism Framework COVID19 Business Cleaning Policy and Procedures
  • Extensive cleaning is undertaken each day prior to opening and scheduled cleaning and checking of facilities is undertaken throughout each business day to meet above requirements
Arriving at Cockington Green Gardens:
  • It is mandatory for all visitors to check-in using the ACT Government Check-In CBR App (other state and territory apps are not accepted in the ACT in keeping with practices in other jurisdictions)
  • You will be required to demonstrate that you have properly checked-in using the Check-In CBR App
  • If you do not have the Check-In CBR App or a device that supports the Check-In CBR App, our staff have a facility to support your entry or the Check-in CBR Card is able to be used  (nb. having the Check-In CBR App and signing in yourself will expedite entry)
  • Designated entry areas will be open as directed
  • Designated social distancing queuing points established
  • Keeping Visitors COVID Safe leaflet provided to all guests
In the Display:
  • Maintain 1.5m social distancing
  • Walking only in the display (no running)
  • Cover face appropriately when coughing or sneezing
  • No spitting anywhere in the attraction
  • Placement of hand-sanitisation stations throughout the display and in retail areas
  • Directional arrows and information signage to assist traffic flow and remind about social distancing requirements and responsibilities
Other:
  • Contactless retail transactions
  • Control of visitor numbers in the attraction at any one time (subject to ACT Health/ACT Government directives and/or advice)
  • Capacity limitations as directed are applied to various locations within the attraction including retail and food and beverage outlets and the licensed area of the attraction.
  • Report any breaches or suspected breaches of safety protocols to Cockington Green Gardens staff
  • All staff briefed on assisting and supporting visitors in observing social distancing and hygiene safety